Support
Company: Critix Media Oy
Need Help?
If you're experiencing issues with purchasing the app or have any questions about Henga, we're here to help. Please reach out to our support team and we'll get back to you as soon as possible.
Contact Support
Critix Media Oy
📍 Finland
Common Issues
Purchase Problems
If you're having trouble purchasing the app, please ensure:
- Your payment method is valid and has sufficient funds
- You're using the latest version of the app
- Your app store account is properly configured
Refund Requests
For refund requests, please contact us at info@critix.ai with your order details and the reason for your request.
Technical Issues
For technical support, please include as much detail as possible:
- Your device model and operating system version
- A description of the issue
- Steps to reproduce the problem
- Screenshots if applicable
Response Time
We aim to respond to all support requests within 24-48 hours during business days. Thank you for your patience.